Privacy Policy

Last updated: June 22, 2025

1. Introduction

At Qalb Essence (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or interact with us through platforms like Facebook.

2. Information We Collect

  • Personal Information: Name, email address, shipping address, and phone number.
  • Order and Payment Information: Products ordered and payment method (handled securely via third-party processors).
  • Technical Data: IP address, browser type, and cookies.

3. How We Use Your Information

  • To process and deliver your orders.
  • To respond to your inquiries and provide support.
  • To improve our services and personalize your experience.
  • To send updates, promotions, or other emails (only if you opt in).

4. Sharing Your Information

We do not sell or rent your personal data. We only share it with trusted third parties necessary to operate our store (e.g., payment gateways, shipping services).

5. Your Rights

You can request to view, update, or delete your personal data by contacting us at [email protected].

6. Contact

For any questions about this Privacy Policy, please contact us at [email protected].